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Service Excellence
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Integrity
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Responsibilty
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Value Added
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Innovation
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Continual Service Improvement
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Collective Effort
This SERVICE-driven approach is guided by our Customer Experience Policy statement:
ACCO is committed to total customer satisfaction by going the extra mile to listen, serve with humility and deliver our commitments fully to our customers.
To deliver this total customer satisfaction experience, ACCO has established clear Service Culture Standards to guide the day-to-day activities by our employees in their interaction with customers using the “Do it right the first time” Service Method.